What we collect, and what we never do with it.

Who we are

Ringception AI is an AI receptionist service for small businesses and individuals, built and run in the Dallas Fort Worth area. This policy explains what information we collect when you use our website, sign up, or talk to one of our AI assistants, and how that information is handled. Questions about anything here go to info@layeronestaging.com, and a real person answers.

What we collect

• Form information. When you fill out a form on this site, we collect what you type: your name, email, phone number, business name and type, website, and the details you share about your business, your hours, your services, and how you want your calls handled. Please do not put Social Security numbers, card or bank numbers, health information, or passwords in any form. Our forms never ask for them.
• Calls. When an AI assistant answers or places a call, the call is recorded by our phone platform, and we keep the recording information, a transcript, and a summary: the caller's name and number, what they needed, and how the call ended. This is how the service works, and it is how your call summaries get to you.
• Account and billing information. If you become a client, we keep your contact details, your account settings, and records of your prepaid credit: packs you buy, your balance, and how it was used (talk time, texts). Payments themselves are handled by Stripe, described below.
• Website basics. Our hosting provider keeps standard server logs (pages visited, times, general technical details). We do not run advertising trackers on this site.

How we use it

• To set up and run your receptionist: building its greeting and script from your answers, answering your calls, sending you summaries, and keeping your credit and usage records straight.
• To reply to you when you contact us, and to send service messages about your account, like low-balance alerts.
• To improve the service, using what we learn from calls your assistant handled for you.

We do not sell your information. We do not share it for advertising. We do not use your information, or your callers' information, to train AI for anyone else.

Call recording notice

Calls with a Ringception assistant may be recorded, and transcripts are kept with the account the call belongs to. Recording rules differ by state. Our clients are responsible for any recording notice their own callers need, and we will build a spoken notice into a client's greeting whenever they ask us to. If you called a business that uses Ringception and you have a question about a call, contact that business or write to us and we will route it.

Our assistants are AI

Ringception assistants are automated AI assistants, not people. They are built to say so honestly if a caller asks whether they are a real person. We do not use them to impersonate anyone.

Payments through Stripe

All payments are processed by Stripe on Stripe's own secure pages. Your card number goes directly to Stripe and never touches our website, our files, or our assistants. Our assistants never take payment details over the phone.

Who we share information with

Only the service providers who make Ringception run, and only what they need: Stripe for payments, our phone and AI platform for calls and texts, our email provider for messages, and our website host. If the law requires us to share information, we will, and we will keep it to what the law actually requires.

How long we keep it

Call records and transcripts are kept while an account is active and for 12 months after it closes. Form submissions are kept for 24 months. Prepaid credit and payment records are kept for 7 years, the way financial records are kept. After those periods, information is deleted.

Your choices and rights

• You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Write to info@layeronestaging.com and we will confirm it is you, then complete the request within 30 days. Financial records we are required to keep are the one exception.
• You can opt out of marketing messages at any time with one reply, and opt-outs are honored right away.
• Clients can see their own call history, summaries, transcripts, and credit balance in their account.

How we protect it

The site and every service we use run over encrypted connections. Client data is kept separated account by account, access is limited to the people who run Ringception, and account sign-in uses emailed one-time links rather than stored passwords. No system is perfect, but the design goal is simple: collect only what the service needs, and guard that.

Changes to this policy

If this policy changes in a way that matters, we will update this page and note the new date at the top. Questions are always welcome at info@layeronestaging.com.